VFS Global Brings UK Visa Services Closer to Kenyans with New Centres

Customers no longer need to travel to Nairobi for a UK visa and can now book appointments to visit our Premium Application Centres in the two cities of Eldoret and Mombasa to submit their applications and enrol biometrics.

To effectively cater to the growing outbound travel to the UK, VFS Global is proud to announce that residents of Kenya can now book appointments to submit their visa applications at its Premium Application Centres in Eldoret and Mombasa. The centres are in addition to the state-of-the-art Visa Application Centre located in the city of Nairobi, which has been operational since October 2024.

Mr. Adin Jaisinghani, Regional Head – East and South Africa, VFS Global, said, “We are pleased to expand access to UK visa services in Kenya through our Premium Application Centres in Eldoret and Mombasa, providing customers the convenience of applying closer to home.

Residents no longer need to travel to Nairobi to submit their visa applications and enrol biometrics while enjoying the same comfort, convenience, and best‑in‑class service in these cities.

This expanded accessibility supports Kenya’s growing outbound travel to the UK and aligns with our broader regional strategy across Africa where we remain focused on enhancing customer experience, improving service reach, and meeting increasing travel demand.”

Customers who submit their documents and enrol their biometrics at the Mombasa Visa Application Centre can now benefit from a range of complementary value‑added services offered by VFS Global.

The centre operates as a Standard Visa Application Centre every Tuesday and as a Premium Application Centre every Friday, enabling applicants to choose the service level most convenient for them. 

Moreover, Premium Application Centre applicants can take advantage of enhanced support such as document‑upload assistance, application‑status notification services, and the courier return of processed documents.

As a partner to UK Visas and Immigration since 2003, VFS Global offered visa services in 58 countries before the new contract and was awarded the contract to provide UK visa services in 142 countries worldwide in 2023.