VFS Global Deploys SAP’s AI and Cloud Solutions to Transform Global Travel and Citizen Services

In a major step toward digital innovation, VFS Global has selected SAP SE (NYSE: SAP) as its technology partner to power next-generation visa, consular, and citizen services.

The adoption of SAP S/4HANA Cloud Public Edition, SAP Business Technology Platform, and SAP Business Data Cloud will enable VFS to integrate AI-driven automation, real-time analytics, and secure data management across its worldwide operations.

The digitalization of cross-border mobility has become a priority for governments seeking to balance security, efficiency, and user convenience.

VFS Global’s investment in SAP’s solutions underscores its commitment to delivering sovereign-grade technology that meets these demands.Zubin Karkaria, Founder and CEO of VFS Global, stated: “SAP’s proven expertise in enterprise software and AI aligns perfectly with our mission to modernize global mobility. The collaboration allows us to deploy scalable, intelligent systems that benefit both governments and travelers.”

We are proud to support their vision of a smarter, more connected world.

Michael Nilles, Chief Digital and Technology Officer at VFS Global, elaborated on the strategic impact.“This initiative goes beyond operational upgrades—it establishes a foundation for AI-powered innovation in GovTech. By leveraging SAP’s technology, we are setting a new benchmark for secure, efficient, and traveler-friendly services.”